Downloads and resources
Use this page to read or download:
- the illustrated customer journey overview – The way to work
- Disability Rights Handbook – Employment and Support Allowance supplement
- leaflets, forms and guides.
Factsheets are available on our factsheets page.
The way to work
Disability Rights Handbook – Employment and Support Allowance supplement
This supplement is published by the Disability Alliance. The Department for Work and Pensions has worked with the Disability Alliance to ensure that the content of the supplement is accurate in terms of legislation, but does not endorse the advice provided or guarantee the accuracy of all the content. Disability Alliance retains both intellectual ownership of the document and copyright ownership.
To buy a copy of the supplement, visit the Disability Alliance website.
For advisers and customer representatives
- DWP1001 – Employment and Support Allowance – Help if you are ill or disabled (223KB)
- ESA40 – Employment and Support Allowance claim form notes (184KB)
- Guidance leaflet – The path to Employment and Support Allowance starts here (1.5MB)
- The Work Capability Assessment (a detailed 31 page guide) (170KB)
For healthcare professionals
- Employment and Support Allowance Medical Reports – A Guide to Completion (ESA 205) (2.09MB)
- GP pack – Doctor, Doctor. What’s Employment and Support Allowance? (16 pages) (1.86MB)
- AMSPAR Magazine insert – for Practice Managers (1.6MB)
AMSPAR is The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists.