Get in touch
For general advice and information about benefits for people with disabilities, their representatives and carers, please contact the Benefit Enquiry Line from
8.30am to 6.30pm Monday to Friday, 9.00am to 1.00pm Saturday, on:
Free phone 0800 882200 or Text Phone 0800 243355.
For advice or updates on claims and payments for Disability Living Allowance or Attendance Allowance, please contact the DLA/AA Helpline from
7.30am to 6.30pm Monday to Friday on:
Lo-call Rate 08457 123456 or Text Phone 08457 224433.
For advice or updates on claims and payments for Carer’s Allowance, please contact the Carer’s Allowance Unit from 9.00am to 5.00pm Monday to Thursday, 9.00am to 4.30pm Friday, on:
Normal Rate 01253 856156 or Text Phone 01772 899489.
For advice or updates on claims and payments for the Vaccine Damage Payments Scheme please contact the Vaccine Damage Payments Unit from 9.00am to 5.00pm Monday to Thursday, 9.00am to 4.30pm Friday, on:
Normal Rate 01772 899944 or Text Phone 01772 899489.
For any queries relating to the Disability and Carers Service Business Plan 2006–07, please contact:
Disability and Carers Service Planning & Risk Management Team
Room 405, Block 4
Norcross
Thornton-Cleveleys FY5 3TA
Telephone number: 01253 333408
Fax number: 01253 332462
E-mail address: business.plan@dwp.gsi.gov.uk
You can also obtain benefit information regarding Disability Living Allowance / Attendance Allowance / Carer’s Allowance / Vaccine Damage Payments and other DWP benefits by accessing the Directgov Internet site at www.direct.gov.uk