Chief Executive – accountability
A summary of the responsibilities of the Chief Executive and his management team. It reflects key strategies involved in running Disability and Carers Service efficiently, cost-effectively and with an eye to the future.
The Disability and Carers Service Chief Executive advises ministers and senior officials on operational matters, and is directly accountable to the Secretary of State.
Key delivery accountabilities include:
- Supporting Ministers as the principal adviser on operational matters involving the development and provision of the Agency’s services;
- Developing business strategies in line with the overarching Department for Work and Pensions business strategy;
- Managing and developing Disability and Carers Service operations, ensuring customer service targets are met and public money is managed effectively;
- Managing performance and delivering against targets;
- Implementing change as required to continually improve the agency;
- Securing agreement with key stakeholders on services provided to and from business, ensuring appropriate procedures for monitoring and evaluation; and
- Representing Disability and Carers Service to external bodies, stakeholders and media; maintaining open and effective relationships with a range of external partners and customer representatives groups.
The Disability and Carers Service Board is responsible for the design, delivery and change management for Disability and Carers Service.
Non-Executive Directors are independent members of the board who are not linked to the business in any other way. Their independence, along with the knowledge and experience they have from senior roles in a wide range of organisations, complements the business focus and experience of the Executive Directors.