Professional and Technical Services (PTS)
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Frameworks and contact points
The PTS team is based across two locations with offices at Tavis House, London and Durham House, Washington, Tyne and Wear and the work is split by service category: Consultancy, Interim Personnel and HR services.
The London Team
The Category Manager and Head of the London team is Jane Nicolson, tel 020 7340 4484. The team in London is responsible for:
CIPHER (Consultancy, Interim Personnel Human Resources) Framework for the provision of Consultancy & Interim Personnel
Scope: Business and HR Consultancy Services
Service Categories: Strategic, Business Change, Assurance Control and Risk, Financial, HR, Remuneration and Reward, Recruitment, Diversity and Equality
Contract Period: 6 April 2004 to 5 April 2007, with optional 1 year extension
Contact: Paul Hellyer 020 7391 1627
Suppliers: See list (42BK)
CIPHER Communications Framework for the provision of Consultancy & Interim Personnel
Scope: Communications Consultancy Services
Service Categories: Public Relations, Creative Marketing, Internal Communication, Electronic Communication, Strategic Media Data Planning, Communications Market Research, Communications Audits and Benchmarking, Brand Analysis and Development, Knowledge and information Management, Monitoring and Evaluation
Contract Period: 11 April 2005 to 10 April 2008, with optional 1 year extension
Contact: Paul Hellyer 020 7391 1627
Suppliers: See list (90KB)
UNITY (Underpinning IT Delivery) Framework for the provision of Client Side information Services and information Technology
Scope: IS/IT Client Side Consultancy
Service Categories: IS/IT Strategy Development, IT Programme and Project Management, IT Architecture, Requirements Specification, procurement, Evaluation, Modelling, Commercial Risk management and System Acceptance, IT Security, Information Management, IT Contingency
Contract Period: 29 March 2005 to 28 March 2009
Contact: Paul Hellyer 020 7391 1627
Suppliers: See list (39KB)
DWP Learning and Development Framework
Scope: DWP external Learning and Development requirements.
Service categories: Management & Leadership (SCS), Management & Leadership (Other), Diversity and Equality, People with Disabilities, Visual Impairment, Hearing impairment, including Sign Language, Drug Dependency. Alcohol Dependency, Mental health, Child Protection Awareness, Pensioners and Elderly People, One Parent Families, Ex-Offenders, Homeless People, Recently Bereaved, L & D for Contact Centres, Customer Service, Health and safety, E-Learning, Interim personnel, Multi-Media, Facilitation, Skills for L & D Practitioners.
Contract Period: 6th April 2004 to April 2007, with option to extend for one year.
Contact: Celia Harrington 020 7391 –1632.
Suppliers: See list (85KB)
Addendum To Learning and Development Framework
Scope: Addendum to Learning and Development Framework Organisational Capability.
Service categories: Educational Research, Organisational Research, Senior People and Teams, Non- Senior People and Teams, Professional skills for Government, Facilitating Organisational Change, Leadership, Organisational Development Learning Interventions, Organisational Development Interventions, Self- Managed Learning, Using Resources, Financial Management, Advanced People Skills, Contact Centres, Coaching and Mentoring, People Skills, Organisation / Communications, Marketing.
Contract Period: 15th May 2006 to 14th May 2008.
Contact: Celia Harrington 020 7391 –1632.
Suppliers: See list (108KB)
Non-Framework Specialist Contracts.
Scope: A range of non-framework specialist contracts.
Service categories: IT Learning and Development, Programme and Project Management, Chartered Institute of Purchasing and Supply, Leadership Excellence Action Programme (LEAP), Leadership and Management Portal (LaMP), Westminster Explained, Professionalism in Security.
How to become a Learning and Development Supplier
Contracts are subject to competitive tender and are advertised externally, depending on the requirement, in appropriate journals and publications, including Contrax Weekly (a privately published subscription journal offering opportunities to work with the public sector), The Guardian, The Times Higher Education Supplement and Personnel Today.
The Washington Team
The Category Manager and Head of the Washington team is Lynne Henderson, tel 0191 225 2203. The team in Washington is responsible for:
CIPHER Framework for the provision of Consultancy & Interim Personnel
Scope: Interim Personnel
Service Categories: HR, IR Specialists, Procurement, Finance, Programme & Project Management
Contract Period: 6 April 2004 to 5 April 2007, with optional 1 year extension
Contact: Lynne Henderson on 0191 225 2203
Suppliers: See list (35KB)
CIPHER Communications Framework for the provision of Consultancy & Interim Personnel
Scope: Interim Personnel
Service Categories: Web Writers, Web Producers, Web Designers, Speech Writers, Feature & News Writers, Copywriters, Eeditors, Campaign Managers, Brand Managers, Publication Managers, Graphic Designers, Information Designers, PR Managers, Press Officers, Events Managers, Internal Communication Specialists, Librarians, Database Management Specialists, Executive Support, Speech to Text Reporters, British Sign Language Interpreters
Contract Period: 11 April 2005 to 10 April 2008, with optional 1 year extension
Contact: Lynne Henderson on 0191 225 2203
Suppliers: See list (86KB)
Occupational Health Services
This is currently subject to a tender exercise, due to be awarded in December 2006.
You can get full details of the tender exercise
Child Support Agency Court Presenting Service
The Child Support Agency (CSA) is an Executive Agency of the Department for Work and Pensions (DWP). Following the launch of its Operational Improvement Plan in 2006, the Agency has increased the resources employed on enforcing maintenance payment through the courts. As a result there is a corresponding need for expert legal resources to support court action. The CSA is therefore seeking a contract to undertake all required legal service provision and support the presentation in court. There will be no staff transfer from the Agency. The contract for this work is planned to be in place in January 2008 and is anticipated to last for a period of 2 years with an option to extend for up to 3 years.
The CSA employs approximately 9,500 people throughout the United Kingdom and is responsible for the calculation and collection of Child Maintenance from parents who live apart from their children. In a proportion of cases, non-resident parents fail to fulfil their maintenance responsibilities. Where administrative sanctions such as earning deductions are ineffective in terms of satisfying the debt, legal action through the courts is needed to compel payment and deter non-compliant behaviour.
The Agency has a requirement for a nationwide legal services contract or contracts to support Court Presentation. The requirement reflects the need for flexible, credible and professional enforcement action. It is intended to inform both in-house and contracted out provision of services in England & Wales and for Scotland. It includes the requirement for:
- Civil action support only, including Orders for Sale and Committal Proceedings;
- Coping with a sizeable increase in cases pursued through the courts including
- Disputed Parentage, Appeals, DEO Appeals, Small Claim actions and Appeals against Distress Action;
- Solicitors to represent the Agency where no lay court presenting officer is available;
- Formalising the arrangements for obtaining Solicitors where additional representation is needed - for example where the circumstances of a case are legally complex
- Provision of solicitor representation in Scotland, where lay presentation is not permitted; and
- Additional services associated with changing business priorities and changes in legislation.
Organisations interested in this work are requested to submit Expressions of Interest in response to this advert, requesting in writing an Invitation to Tender from the contact shown below (preferably by e-mail). Expressions of Interest must be submitted by 12.00 noon on 2 October 2007. There will be an opportunity to clarify understanding at a briefing event on 9 October 2007. (If you would like to attend this event please notify the contact below as soon as possible. A limited amount of further information regarding the Agency’s requirements will be sent with the Invitation to Tender. Responses to the Invitation to Tender will be evaluated and successful organisations short-listed. Following the drafting of this short list, bidders may be invited to present their proposals to the Agency, which may form part of the evaluation).
The Agency anticipates contracting the work to a Master Vendor/Managed Service, (although variant bids representing provision of the service by a single supplier will be considered) with the expertise, technical and operational capacity to deal with the full geographic and skills range specified above. Use of consortia and sub-contracting will be considered; details of any proposed consortia arrangements and/or sub-contracting will need to be highlighted. Proposals must be returned no later than 10.00 a.m. on 22 October 2007.
The successful organisation will:
- be able to provide a service with sufficient professional capacity to cover the full geographical spread of location to cover courts in England & Wales and Scotland;
- demonstrate a full understanding of the legislation governing CSA;
- be able to mobilise suitable levels of resource within very tight timescales;
- be able to provide sufficient numbers of suitable legal trained staff in the locations required;
- be responsible for training their own staff;
- work closely with the Agency and within current systems and processes regarding, Child Support legislation, the Data Protection Act, Security, the Freedom of Information Act and the Human Rights Act. There will be some limited opportunity, working within these policies and regulations, to demonstrate innovation in
- delivery of the proposed services;
- be required to provide secure accommodation;
- meet Client Service Standards.
To submit an Expression of Interest and request an Invitation to Tender please contact:
E-mail: john.witherspoon@dwp.gsi.gov.uk
Fax: 0191 22 52162
Telephone: 0191 22 52718